Privacy Policy

  1. At EC Security Services and its affiliated entities (“EC Security”), safeguarding your privacy is paramount. We recognise the trust placed in us when you share personal information and are committed to protecting it. This Privacy Policy outlines how we collect and use your personal data.
  2. PAIA and POPI Act Compliance Statement:
    • At EC Security Services, we are dedicated to upholding the principles and regulations outlined in the Promotion of Access to Information Act (PAIA) and the Protection of Personal Information Act (POPIA). This means we adhere to the rules, regulations, and stipulations set forth in both acts regarding the handling, processing, and protection of personal and sensitive information. Our commitment to PAIA and POPI Act compliance ensures that your privacy rights are respected and always safeguarded.
  1. Our Identity and Services
    • EC Security is a leading provider of comprehensive security solutions in Southern Africa, known for innovation and excellence in private security services.
  1. Personal Data Collection
    • Personal data refers to any information directly or indirectly identifying an individual or business. While providing personal data is voluntary, refusal may impact our ability to provide services.
    • We collect and process several types of personal data, including but not necessarily limited to:
      • Basic personal details like name and surname;
      • Contact information such as phone numbers, email addresses, and postal addresses;
      • Demographic details such as residence province and interests;
      • Financial data including payment details and bank account information;
      • Location-based information for services like Fidelity mobile apps;
      • Recruitment-related data like employment history and educational background;
      • Website usage and technical data.
      • Sources of Personal Data
    • We collect personal data through various channels, including:
      • Directly from you through email, telephone, in-person interactions, or our website;
      • Website interactions and usage monitoring;
      • Mobile applications used for operational and marketing purposes;
      • Marketing campaigns and third-party sources like social media platforms;
      • Publicly available sources such as LinkedIn and Facebook.
  1. Utilisation of Personal Data
    • We use personal data lawfully and transparently, relying on legitimate interests, contractual obligations, legal requirements, or your consent.
    • Common uses include:
      • Providing services as per agreements;
      • Marketing and business development;
      • Research and development;
      • Recruitment processes;
      • Compliance with legal obligations;
      • Website functionality;
      • Contract enforcement and notifications of changes.
  1. Sharing Personal Data
    • We may share personal data within EC Security and with:
      • Professional service providers like legal or financial advisors;
      • Insurers and insurance brokers;
      • External service providers for marketing or IT services;
      • Regulators and law enforcement agencies as required by law.
      • International Transfers of Personal Data
      • Personal data may be transferred internationally, subject to compliance with data protection laws and ensuring data security.
  1. Data Protection Measures
    • We implement physical, technical, and managerial measures to protect personal data from unauthorised access, use, or disclosure. These include access controls, information security investments, and adherence to best practices.
  1. Retention of Personal Data
    • We retain personal data in line with legal requirements and business needs.
  1. Your Rights Regarding Personal Data
    • As a data subject, you have rights including:
      • Notification of personal data processing;
      • Information about sharing personal data;
      • Access to your personal data;
      • Correction or deletion of personal data;
      • Objection to processing;
      • Withdrawal of consent;
      • Restriction of processing;
      • Data portability;
      • Protection from automated decision-making.
      • We respect these rights, although exemptions or restrictions may apply in certain circumstances.
      • Use of Cookies and Similar Technologies
      • We only use necessary cookies for website functionality.
  1. Automated Decision Making
    • Automated decision-making occurs with appropriate safeguards in place and may involve your consent or public interest.
  1. Contact Us
    • For privacy inquiries or concerns, contact us at in**@***********co.sa.
  1. Updates to this Privacy Policy
    • We reserve the right to update this Privacy Policy periodically. Please review the latest version on our website for ongoing awareness